Consultancy and Analysis
We offer to share the knowledge and lessons learned from our years of experience integrating and operating complex digital video subsystems by consulting integrators, MSOs or individual vendors on these tough integration or customization issues. With our technical knowledge and understanding of feasible solution directions we can help designing stable, future-proof and cost-effective integrations or valuable customizations. Additionally, we offer (independent) technical analysis and triaging in case of, for example, integration- or performance issues in your platform, combined with suggestions for possible solutions to solve them.
Whether it’s an in-house productivity tool helping out one particular department with their workflow, a monitoring component providing you with insight in the actual performance of your platform or a linking pin completing an integration, we can offer to take end-to-end care for your custom software projects: from initial design through agile development, evaluation and adjustments, to delivery, documentation, and long-term support.
Partner, not vendor
Understanding and embracing the fact that often not all the details are or can be known at the start of a project, and that even after testing, delivery or go-live, adjustments may be needed, we aim to build a partnership in which your business value is the key driver for us as well. This long-term partnership holds throughout the whole life cycle of the component we’re building for you, not only the initial realization of the component.
Just your value
Our experience tells us that many solutions in the digital video world share technical concepts, interfaces and flows. If relevant, we use our own or third party proven components in your solution in order to aim our focus on your specific business value, not on common issues that have already been solved over and over again.
We understand you run a 24/7 business – we build our components to run 24/7. We understand how hard it is to operate a platform consisting of many linked components – our components are built to provide you with constant insight in the actual performance of themselves and the components they interact with. And of course, we offer the necessary level of support to help you troubleshoot, analyse and solve any issues that may arise. Your business is changing every day – and your requirements will follow suit. Aiding your internal processes, our support packages don’t just cover technical issues – they cover change requests as well.
We also offer to take care of support and future development of components, already built by you in-house or externally, that you can’t or won’t support any longer but that are still vital to your business.